Since the accident, was out for 69-year-old Hans-Henrik Nielsen from Kalundborg, denmark, was the help hard to get.
The older man had made something of a crash in the local swimming pool and ended up with an injury on its one eye, which according to him was bleeding quite a bit.
However, he said, along with the staff at the swimming pool, that they should not call an ambulance, that could run him all the way to Holbæk Hospital, but that he could do it with a taxi to the Sundhedshuset in Kalundborg, denmark.
When the eye was both swollen and bleeding, thought Hans-Henrik, the best solution may be to be transported by others to go to a doctor.
It was Dantaxi, however, not quite agree, and it meant an unpleasant experience for Hans-Henrik.
he says to Ekstra Bladet.
- In the situation I was very frustrated. One was that I had options, because I fortunately hearty, but I was thinking also on those who do not have, what should they do in such a situation.
Hans-Henrik got one from the swimming pool to call the taxi company and here came the announcement that you were not ran locally in the town.
Simone, who helped Hans-Henrik, tells to Kalundborg on TV, that she itself decided to run the Hans-Henrik home, so he could get his own car and run to the Sundhedshuset, when they opened an hour after the damage was done.
Why had Hans-Henrik even run.
- If it was gone really wrong, I had then be at the mercy of when they will not help. Of course I was most annoyed at myself that I had fallen, but I was also annoyed that the taxi would not come. I was bleeding really much.
When Hans-Henrik came forward to the doctor, he was stitched by the eye, but to this day he has still not got the sight back, because the swelling is so severe.
- It is the same story you often hear in Kalundborg, where the taxis will not come, and people are standing and waiting for several hours. I can't understand it, because it should be in their interest.
He believes not that it will be better in the future.
- No, I think it's good enough not to.
Dantaxi regrets, however, the experience and has given an opinion to Kalundborg on TV.
'There has been a clear mistake from an employee's side. We run the course in Kalundborg, and have done so for over a year. We very much regret. There is talk about an employee who has misunderstood something. We look further at whether there is information for staff, which must be seen through, when such a misunderstanding can occur. We are very aware of. But we have not got the similar inquiries, so we see it as a single mistake', says Rasmus Krochin, who is head of communications with the company.
Previously the taxi company in Bury called 'The Taxi', but for precisely a year ago it was discontinued, and has instead made a deal with Dantaxi.
According to the Liberal News was the 11 local taxis, which was taken over and still ought to run in Kalundborg, denmark.