The Mataró City Council (Maresme) implements a computer platform to improve the monitoring of the waste collection and cleaning contract. The Link platform allows you to record the routes of vehicles and personnel to know in real time, by geolocation, what services are being executed. This information complements the quality control and inspection that local agents continue to carry out on the street.
The mayor, David Bote, and the Councilor for Urban Ecology, Xesco Gomar, have presented the Link platform, a tool that improves the control and monitoring of the different services included in the contract for waste collection and road and beach cleaning. .
The platform allows 100% of the routes of the planned cleaning services to be digitalized, both in terms of vehicles and personnel, through passage control points and time control that determine the start and end of each service. . In this way, it is possible to view on a screen which services must be carried out each hour and, thanks to the geolocation of the mobile terminals carried by the operators, check whether all the determined routes are covered or if there has been any incident.
Thus, the reality of the service can be analyzed by comparing the planned service with the executions to obtain the service actually performed, and invoice or penalize the successful bidder based on these results. The platform also integrates service modifications that may occur on a day-to-day basis, as well as incidents that users report with the new Mataró Neta Connecta app.
The incorporation of this technology facilitates the understanding of execution results with summary indicators, optimizes planning in a process of continuous improvement, increases the transparency of the means used and routes taken and in real time, allows knowing which personnel are working in the territory.
This monitoring system acquired by the City Council is an action co-financed by the Waste Agency of Catalonia within the framework of the Innovative Public Procurement (CPI) subsidy, it is complementary to the service quality control contract that the council has outsourced. With the Link platform you can know if the planned services have been carried out, but it is quality control, carried out by local agents on the street, who ensures that these are carried out in the appropriate manner.
The improvement of the monitoring and control systems for waste collection and street cleaning services was one of the objectives associated with the implementation of the new contract that was launched in June 2021 for a period of 5 years. Since then, Mataró has been implementing different innovative systems both in waste collection and in street cleaning to improve the selective collection data of the different fractions and the overall cleanliness status of the city.
