You put a lot of effort into making your fitness center a place that your clients love. That dedication should also extend to the type of fitness software you make available to them. Instead of settling for the first software that seems to be a good fit, it pays to compare various products. Doing so will help you avoid login issues and or complications with mindbody support when your clients could use a helping hand. If you need further incentive, consider these four reasons to choose with care.
You Want Your Clients to Get the Most From the Software
Fitness software can come with all sorts of great features. The best solution is one that does more than help you and your staff run the business more efficiently. It must also include features that your clients find helpful.
Always look closely at how your clients can use those features to make things easier. From signing up for special classes, getting reminders of upcoming personal training sessions, or just being able to check in as they enter the building are essentials. If the software you are considering is short on features your clients can use, it's time to consider a mindbody alternative or two.
You Want to Keep Add-Ons to a Minimum
There’s no getting around the fact that add-ons will be necessary from time to time. Your goal is to find fitness software that won’t need a steady stream of add-ons before your clients can use the product. Take a good look at what comes in the first download and compare that to what you get with other products. Doing so means you and your clients will spend less time trying to get help from Mindbody support and finding out you need one or two more add-ons to do what you want to do.
You Want the Platform to be Stable
Having plenty of features and functions is great, provided the software doesn’t constantly shut down for no apparent reason. Nothing is quite as frustrating as attempting to check a fitness schedule, sign up for a class, or make some change to the fitness plan and find the software has stopped working.
Along with assessing the features, find out what you can about operational issues with the software. If you find that a product has a reputation for freezing or shutting down, it’s time to think about a Mindbody alternative.
You Want Support When and If It’s Needed
At some point, you or your client will have a question or concern. It’s nice to know you can contact a support team and get useful information. But what if getting to that support team is difficult? When it seems as if answers are hard to get or they cause more confusion, is it really in the best interests of you and your client? A better approach would be to compare the level of Mindbody support with what competitors offer. You may find that a different product is better for your business model.
Are you thinking of investing in new fitness software? Take a look look at a Mindbody alternative and see what you think. One of those other products may be just what you and your clients need.