The Ministry of Equality does not accept a third of the considerations of the Ombudsman

The annual report of the Ombudsman, Ángel Luna, leaves no puppet with a head.

Oliver Thansan
Oliver Thansan
21 March 2023 Tuesday 08:28
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The Ministry of Equality does not accept a third of the considerations of the Ombudsman

The annual report of the Ombudsman, Ángel Luna, leaves no puppet with a head. Very critical of the functioning of the Administration, Luna has come to describe it as "hostile territory" for the citizen and has denounced the negligence that is often had to answer the demands of those affected. In addition, he has regretted that the previous appointment is maintained, which, he has insisted, was justified during the pandemic but that infringes the rights of citizens due to a matter of "administrative convenience". Luna has come to censor the "clear lack of empathy of many officials" when it comes to serving the public.

In the document delivered this Tuesday to Les Corts, the reasons for the complaints you present and also the response of the different Ministries to them are clear. As usual, most complaints go towards social services (35% of the total). Thus, as reflected in the statistics, 1,062 complaints related to the Vice Presidency and Department of Equality directed by Aitana Mas have been closed. It is striking that, of these, a third have been resolved "without acceptance of the considerations" of the Sindicatura by the Department.

However, from the institution iron has been removed from this percentage because they understand that a department may or may not share the statements of the Receivership. In fact, it is true that the Consellera is the one that responds the most (another thing is that it is affirmatively) to the requests of the body directed by Ángel Luna. In 92.68% of cases, the Ministry collaborates.

Despite this, the Ombudsman has indeed emphasized the difficulties his department is having in accessing the inspection records of the centers, both for the elderly and for minors. At the press conference, Luna stressed that they are asked to consult the documents at the Ministry's headquarters when their obligation is to deliver them. "This is a problem that before [in reference to Mónica Oltra's time at the head of the department] had not been raised." A circumstance that has made her answer the question about whether she had improved the relationship after the change in the Ministry and the entry of Mas that "the issue of the minutes is not a change for the better."

In his account, the Valencian ombudsman has also lamented "the lack of professionals in mental health." In this regard, in the press release delivered to the media, it is emphasized that "the structure created from the figure of the Commissioner for the Valencian Plan of Action for Mental Health, Drug Dependencies and Addictive Behaviors has not offered tangible results , beyond the citizen participation process developed and some announcements of specific actions in the period of materialization". Along these lines, it is stated that "it seems beyond any doubt that these problems require a much stronger response than has been provided to date."

During his speech, Luna has shown that "the operation of public health leaves much to be desired." Thus, he has pointed out that the recomposition of the Valencian health system is going to require a huge, sustained and growing budgetary effort.