Eniig has been a dull start to the year 2020. An error on the internal systems, to a number of customers are without internet, television or telephony.
the Problems started on Wednesday, where Eniig experienced major problems throughout the day. And the problems are not yet solved.
It informs Eniig on their website.
'Due to an error in our internal systems experience a part of our customers that they are missing either their Internet, television or telephony We regret the error and work hard to solve the problem. We have, in the past 24 hours been hit by several different errors. In our eagerness to give our customers a better rate, we must unfortunately true that the good intention has been overshadowed by that the speed has not come out to the customers,' writes Eniig, where they also inform that there is talk about an attack.
Eniig informed on Wednesday to their customers that they expected to have mastered the problems within a few hours. It happened, however, and it regrets the company many times.
'And yes, it weakens the particular on the credibility, when it is said several times. The Status is now, that we continue to have a number of customers, which is without internet. At the time of writing we are testing a possible solution to a handful of customers. We regret once again the lack of connection,' saith the Eniig.
the Company also says that they are currently starting to perform a test. Only then will they have a better picture of when the problem is resolved.
Through the Eniig is it possible to get Waoo fiber Network, Waoo Smart Wi-Fi, tv-boxes, Waoo Viasat tv packages and fixed - line and mobile telephony.