on Monday evening there are many families ready in front of the television with their children to see the second section of TV2's big julekalendersatsning 'Tinka and Kongespillet'.
But several viewers have experienced problems with access to the society this evening on TV2 Play, and it has got more frustrated the danes to the keys on TV2's Facebook page.
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'if you Have problems with your app? We are two in the household, which in two days have not been able to play any of your programs. And it is especially tiresome now that our children will want to see Tinka, but is in bed when it is sent on tv', writes one woman, while another continues:
'it Can fit, you just can't see some of the christmas calendars on the TV2 play this evening?', while several other writes similar messages.
'Paragraph 2 of Tinka with TV2 Play subscription on TV2 Play app on the Samsung tv refuses consistently to be played. However, does the advertising within the section perfectly fine, despite the subscription is purchased without advertising', says the on.
In the year sends the TV2 christmas calendar 'Tinka and Kongespillet'. Photo: TV2
But it is far from the only thing, which the viewers are angry. More complaints also about the fact that they on TV2 Play is forced to watch commercials, when they will see 'the Tinka and Kongespillet', even though they pay extra to be able to access just TV2 Play.
'Even at TV2 Play, which is a service you pay extra for, so put in the commercials! There are advertisements before you can see the Tinka!!!! It is probably bad style, that you can't skip the commercials!', writes one, while another continues:
'So you are ready, the whole family. The tension rises as we see the advertisements? 2 times because the app fails. But no... no Tinka to us. It fails also. Why must we have advertising in a paid app?'.
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'To see Tinka and Kongespillet on TV2Play together with the kids, and then there are some little chic christmas balls, which it seems is megasmart, that we must spammes with large amounts of advertising in society goes in time. And not just a single advertising. Not two or three. No - it is many indifferent-minute commercials - on a platform, we have already paid to use', write a third, and continues:
'I'm being just as vicious in julesulet over, we are forced to watch almost 2 hours of commercials (22 sections of 4 min. advertising) to see the next 22 section. Practice, practice, practice. It is not megasmart, but a mega-ommer, TV2'.
'Tinka and Kongepillet' came otherwise nice from the start, with 1.3 million viewers, while the program was the most watched ever on a premieredag on TV2 Play.
Extra Blade works has been in contact with TV2, which indicate that they are familiar with the problem. They stated that a limited number of TV2 Play-customers are experiencing login issues on selected platforms, primarily through the use of apps on SmartTV, and that it can be remedied by logging in and out again.
Additionally informs TV2, to the regret of the customers who have experienced problems, and that they are available with additional help through their customer service.