Toyota Team’s Motor, awarded for the fifth time with the Retailer Excellence award

Toyota Team's Motor official Toyota dealer of the Llavina Group, once again consolidates itself as one of the most prominent in the country.

Oliver Thansan
Oliver Thansan
22 October 2023 Sunday 10:50
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Toyota Team’s Motor, awarded for the fifth time with the Retailer Excellence award

Toyota Team's Motor official Toyota dealer of the Llavina Group, once again consolidates itself as one of the most prominent in the country. In fact, one of the objectives of the Annual Strategic Plan of this concession is to achieve this recognition, as it is the best way to ensure that the experience of its clients is unbeatable.

During the evaluation period, Toyota analyzes a total of 31 KPIS, in each of its departments, based on four pillars: employee commitment, putting the customer at the center, continuous improvement and sustainability. For Sandra Llavina, manager of Toyota Team's Motor, “this new recognition is the result of the combined efforts of the more than 130 people who are part of the Team's Motor team. “His commitment and perseverance in the pursuit of excellence is highly commendable.” The award ceremony was attended by Miguel Carsi, president and CEO of Toyota Spain.

With the aim of being a leader in the automotive sector, Toyota Team’s Motor continues to expand and improve its facilities and services. This same year it already expanded the bodywork and painting department in its Sant Just Desvern space, with the incorporation of a 3,000 m² warehouse, with the latest technology, all under the new Toyota quality standards. In this way, this dealership will be able to cover the needs of all its customers even better and faster. Thus, it will offer simultaneous repair at three speeds.

To this we must add the acquisition of a new space for deliveries in Sant Just Desvern with nearly 2000 m2. Thus, the customer will live a unique experience in the delivery of their vehicle and will allow this concession to expand and improve the efficiency of the rest of the facilities and offer the best future mobility for the city of Barcelona.