Importance Of Cybersecurity For E-Commerce Businesses

In the 21st Century, human lifestyle has changed drastically. We are living in times where there are better possibilities

24 August 2020 Monday 11:05
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Importance Of Cybersecurity For E-Commerce Businesses

In the 21st Century, human lifestyle has changed drastically. We are living in times where there are better possibilities, and more convenience is available. We can do such things which were not the imaginations of previous generations. Today, you can order a pizza with simple 3-4 steps on your mobile phone without getting out of your couch. Similarly, you can shop from around the world on your palm. Such things become possible through the phenomenon of the internet and technology. Technology has added more significant innovation, speed, and possibilities in almost every domain of businesses and industries. Today, we hear about all the possible wonders of artificial intelligence, blockchain, data sciences, etc. Only e-commerce has shifted the industries towards new untapped potential and possibilities. Today, almost every company is aspiring to move towards e-commerce. Through e-commerce, there are no complications for companies to sell worldwide and similarly, for buyers to shop from anywhere the world.

However, the world of the internet and technology has its own set of threats and challenges to manage too. It takes a lot of research, marketing, product development, SEO, product fit analysis, etc., to set the ground for an e-commerce business to initiate and flourish. However, it is possible to undo almost everything in a matter of seconds or minutes. Online companies can be halted by legal problems and liabilities if they are secured and guarded against unwanted hacker attacks, malware, ransomware, etc. E-commerce needs robust strategies and a plan of action of cybersecurity. Therefore we see a lot of different expertise are in demand, and professionals with specialized certifications like masters in business analytics online, are highly demanded.

Similarly, cybersecurity is a basic need in c-commerce businesses because there are many ways to exploit a company against online threats and misuse of personal information of customers. That is why a masters in information security salary is higher in demand than ever before. However, there are also numerous reasons why cybersecurity is essential:

  1. Trust And Reputation:

No business can thrive without the trust of customers and their reputation. On e-commerce platforms, customers are required to give you a lot of personal and vital information. If your web platform is insecure or prone to be compromised, customers won’t trust your website, and you will lose valuable customers. Similarly, a highly guarded and secured e-commerce platform will get more trust, better reach, word of mouth marketing, and repeat business from its consumers.

On the other hand, competition is intense in the digital shopping market. Any taint on the reputation due to misuse or inconvenience to customers in terms of security can ruin progress altogether. However, it is possible to secure your e-commerce platform through the use of business VPNs. It will encrypt all the incoming and outgoing data on your websites, making it untraceable. It will help to reduce threats from many online attackers or hackers.

  1. Legal Repercussions:

Any discomfort or breach can not only result in losing customers or reputation in the market but also your confidence or investors’ determination to carry on the business. However, these are not the only issues any company might face. In some cases, e-commerce companies are even sued by the customers for security breaches. Companies are ordered by courts to provide financial compensation for customer losses. In some cases, if there is enough security malpractice proved in court, companies are even sealed. Therefore, it is crucial to consider cybersecurity as one of the main components of the supply chain in online businesses.

  1. Potential Of Misuse Of Customers’ Personal Information:

Other than losing revenue, trust, and reputation from customers, a hacker’s stealing personal information of customers cannot do any damage to you. However, it can be dangerous for the customer in the long term. There can be consequences of bank theft, fraud, invasion of privacy, etc.

Putting your customers’ safety first cannot only provide them better service but can also help you to earn customer loyalty. Employing the best available cybersecurity measures as per your capacity can act in the best interest of your company. It can work as one of the essential factors for your business against your competition.

  1. Attackers Are On The Hunt:

In the world of the internet, nothing stays stagnant. There are attackers in the pursuit of attacking your systems and compromise the security of your businesses. Some attackers use phishing to gain access to their information by pretending to be you in the disguised emails. Some attackers hunt down your security protocols and render your website useless. Some use different malware, once run on the system, hackers can gain access to every personal or sensitive information they want.

However, these are not the only ways to attack a business. Every day, hackers and attackers are working hard to come up with unbeatable attacks to halt your business activities. Hence, it is crucial to consider cybersecurity as ongoing and keep on improving virtue rather than a good-to-have.


Apart from using VPNs, adding more requirements of verification and lesser loopholes, dealing with attackers and hackers is a constant for any e-commerce business. If there are no threats to your business right now, there is no guarantee that there will be no issues in the future. Therefore, it is wise to proactively install cybersecurity initiatives and firewalls in the business rather than waiting for anything to happen and respond to it in reaction.

Updated: 24.08.2020 11:29