UEFA announced this Tuesday that it will implement a special reimbursement plan for fans who were most affected to access the Stade de France to witness the last Champions League final on May 28, 2022 between Real Madrid and the Liverpool.
Refunds will be available to all fans with tickets through gates A, B, C, X, Y and Z, where the most difficult circumstances occurred. Spectators who were unable to enter the field, according to access control data, before 9:00 p.m., which was when the match was scheduled to start, in which Real Madrid won the title against Real Madrid, will also be entitled to them. English team, and all the people who purchased accessibility tickets together with those of their companions.
The refund criteria cover Liverpool's entire ticket allocation, a total of 19,618, and as Liverpool's fans bought the tickets directly from the club, UEFA has asked you to apply the refunds to ensure the protection of personal data and to facilitate the process.
According to UEFA, the English club has confirmed that it will apply the special refund system and therefore the organization will deliver the full value of these tickets to Liverpool so that the club can process refunds to its fans. Refunds to Real Madrid supporters who meet the criteria will be processed based on requests received from the ticket purchaser, via UEFA customer service.
This system will also apply to neutral fans who bought tickets directly from UEFA and who are entitled to a refund.
The UEFA general secretary, Theodore Theodoridis, has indicated that a large number of opinions expressed both publicly and privately have been taken into account for this reimbursement plan and considered that a system has been devised that is complete and fair. .
"We value the input from Liverpool FC supporter organizations Spirit of Shankly (SoS) and the Liverpool Disabled Supporters Association (LDSA) as well as the open and transparent dialogue throughout this period. We acknowledge the negative experiences of those fans that day and With this plan we will reimburse the fans who had bought tickets and who were the most affected by the difficulties of accessing the stadium," he added in a statement.
The final, in which Real Madrid won its 14th Champions League title against Liverpool, suffered a delay of more than half an hour in its start due to delays at the entrance to the stadium, since, according to the French authorities , 35,000 people went to the venue without tickets or with false seats and disturbed public order by blocking the doors and preventing access to fans with legal seats.
During the incidents, in which supporters of both clubs were robbed and assaulted, law enforcement used tear gas to try to disperse the crowd. According to French Interior Minister Gérald Darmanin, some 110,000 people turned up at the camp, when there were only 75,000 entries.
An independent report on the facts, prepared by a commission of experts, lawyers and representatives of fan associations, concluded that the French authorities were negligent, that all those responsible made mistakes and the fans were exposed to great physical danger, without there is evidence as to the guilt of bystanders in the incidents.
