We are increasingly aware of the importance of having good health insurance in our lives, which can provide us with fast and quality assistance from the best professionals and hospital centers, in order to optimally resolve any doubt or concern. that can arise
The coronavirus pandemic has made us attach even more importance to health care and that of our loved ones. Fortunately, Spain has magnificent public health. At the same time, the offer of private medicine constitutes, for a large number of citizens, an excellent complement that allows quick and effective access to consultations, tests or diagnoses from top-level doctors and institutions.
MAPFRE is currently the leading general health insurance company in our country. Thanks to the work of all the professionals that make it up, and their commitment to innovation, digitization or improving the customer experience, it has already managed to exceed one million insured in the health field.
Its offer is, without a doubt, the most complete and extensive on the market. Thus, we can choose full assistance without copayment, which provides complete services without having to make any additional outlay, and which includes access to the hospital network in the United States and a second international diagnosis; or full assistance with copayment, which offers hospital and specialized assistance services by paying a reduced amount.
If we opt for out-of-hospital care with copayment, we can benefit from specialized care, preventive medicine services and also emergency treatment services abroad. And with basic assistance we will obtain 24-hour medical guidance, personalized help at home and primary assistance with complete coverage.
Likewise, MAPFRE has worked intensively on the development of reimbursement insurance options, which has also allowed it to obtain leadership in this area. Currently, it has two different products. On the one hand, a medical expense reimbursement insurance that allows free choice of health professionals and centers throughout the world and that includes a reimbursement of up to 250,000 euros. And, on the other, Salud Élite, a high-end insurance that offers 100% reimbursement of health expenses with extraordinary coverage, up to 1.5 million and anywhere in the world.
MAPFRE has 16 of its own medical centers, which provide assistance to policyholders and other people. In addition, it has agreements with 270 contracted medical centers and more than 31,000 professionals to offer the most complete and highest quality service to its subscribers.
In recent times, the company has decidedly committed to promoting the possibilities offered by technology and digitization, promoting telemedicine through two large projects.
The first is the MAPFRE SALUD app, which allows all clients with a medical policy to directly manage their services and access, through the network, video consultations, medical chats, medical reports and analysis, as well as self-service, which allows you to decide where and when to carry out your procedures or expedite online procedures, for greater comfort.
The second major contribution is Savia, MAPFRE's digital health platform, a self-created app aimed at policyholders and also at a broader, hyperconnected audience that invites us to take control of our health at any time of the day and from any place in Spanish territory. It is an accessible, immediate and personalized service, which is also defined as a health "market place" where users can purchase consultations and medical tests in person and online.
Through transparent technology, Savia manages to meet the needs of all those people who are looking for a tailored service, allowing us to make consultations in a simple way, talk to a specialist in real time, use a symptom evaluator to obtain initial information. value or receive an e-prescription.
Precisely, Savia has specific digital solutions for companies, with the aim of helping them take care of the health of their employees. The platform provides companies with emotional and nutritional health services, along with telemedicine, prevention and protection services. These services include psychological video consultations, medical chat, personal trainer, electronic prescription, wellbeing service, medical examinations or physiotherapy at work, among others. In this way, Savia contributes to companies being able to offer a 24/7 service to their employees, working for their well-being. In addition, it provides greater agility when it comes to preventing possible diseases, significantly reducing work abstention.
The platform has been chosen as a digitizing agent to accompany SMEs and companies in their respective digital transformation processes, forming part of the Digital Kit promoted by the Government through the Next Generation funds of the European Union.
In addition, with the purpose of consolidating its referential role in this area, MAPFRE has launched a health campaign that will be in force until January 31, 2023, and that offers savings of up to five months on insurance when contracted. medical. Similarly, SMEs that take out group health insurance, whether for healthcare or reimbursement, will get an Amazon gift card worth €100.
Thanks to all the services that we have been mentioning, MAPFRE has become the leading general health insurer in all of Spain, as confirmed by its high customer recommendation rate, above the industry average. Its extensive coverage provides that necessary peace of mind that, in times of uncertainty such as those we have had to live in recent times, becomes more important than ever.
