In the last year, both at airports in Spain and in the rest of the world, the cancellation of flights has become very common. The reason? Mainly the pandemic and sudden changes in mobility restrictions, among others. Still today -with the covid-19 in a situation of relative control-, the increase in the demand for tickets, the lack of foresight, of pilots and of active aircraft is causing the cancellation of flights and, in parallel, a increase in ticket prices.
If you have bought a ticket to travel and you are unlucky enough that the company cancels your flight, you have certain rights as an affected passenger which, in some cases, includes financial compensation. The possibility of receiving compensation and how much you can receive depends on several factors. We explain everything below:
When your flight has been canceled by the company, you have the right to request a refund of the ticket price or request alternative transportation to reach your destination as soon as possible.
In the event that you have been informed of the cancellation when you were already at the airport, after 2 hours of waiting, the company is obliged to offer you basic assistance such as food and drink, as well as one night in a hotel if the incident requires you. to spend the night in the city of departure.
In addition, depending on the conditions under which your trip was cancelled, you may be entitled to financial compensation.
If the airline informs you of the cancellation less than 14 days in advance, you may be entitled to compensation depending on whether the schedule of the alternative flight that has been offered varies greatly from the original flight.
The amount of these compensations is regulated in the European Regulation on passenger rights and ranges between 250 and 600 euros per person. In this table we summarize the circumstances in which the affected passengers have the right to be financially compensated:
Beyond the advance notice with which the airline must notify you of the cancellation of the flight, you have the right to claim compensation for the canceled flight if:
If the above conditions are met, you can file a claim for a canceled flight and the compensation you receive will depend on the distance of the journey:
