Among other needs, we had to reinforce the relationship management system with our clients. We chose to participate in this program to digitize those processes. The first thing was to detect the shortcomings that we have and look at other systems and at other entities that are doing it better.
The process to request the bonus is very simple because they guide you through the platform. It doesn't have any difficulties. From there we already had to find a digitizing agent and hire their services to implement the technological solution we need.
In our case, the digital solutions we prioritized were installing a system that centralizes information from different areas of the company, such as inventory control, customer relations or accounting. We also wanted everything to be linked, instead of having different programs that are not connected to each other.
We are very satisfied and we are already seeing the changes. Digital Kit is going to make our day-to-day life much easier, it will help us control processes and data, but above all, it will help us not to lose information.
Kit Digital is an initiative of the Government of Spain, managed by Red.es, an entity attached to the Ministry of Economic Affairs and Digital Transformation through the Secretary of State for Digitization and Artificial Intelligence, which aims to promote the digital transformation of small companies, micro-enterprises and freelancers with less than 50 employees.
It is financed by the Recovery, Transformation and Resilience Plan and has a budget of 3,067 million euros through NextGeneration EU funds. It has the Spanish Chamber of Commerce as a collaborating entity.
Red.es has opened in record time three calls for the Program that currently coexist in parallel. In these months, more than 670 million euros have already reached small Spanish companies and freelancers. In addition, under the motto 'zero paperwork' and thanks to robotization tools, it has been possible to reduce the processing time of a file from three hours on average to three minutes.